The server status page answers the question "is it the service or is it me". A single line at the top gives the overall state, whether every location is up, some are unavailable, or load is elevated, and below it comes a list of locations with load, uptime and latency.
What the page shows
- The overall block: how many locations are up and whether any are overloaded.
- A chart for the last 24 hours; the toggle switches the metric between load and uptime.
- A row for each location: current state, latency and a small chart for the day.
Latency on this page is measured from our infrastructure to the server, not from your device. It is useful for comparing locations with each other, but your real ping depends on your carrier and city; a latency check in the app itself shows that more precisely.
Locations also differ in channel width: some servers run on a 1 Gbit/s channel and some on 10 Gbit/s. So the same load figure feels different from one location to another.
Choosing a location
- Make sure the location you want is up and not marked as overloaded.
- In the app, run a latency check across the servers; clients call it ping, delay detection or something similar.
- Pick the server with the fastest response.
- If it runs in fits, switch to a neighbouring location and check the status again.
On an unstable mobile network it is worth trying a Hysteria2 server: it copes with packet loss better than VLESS Reality.
If a location is unavailable
- Just pick another: the subscription link is one and it holds every server, so there is nothing to import again.
- Refresh the subscription or profile in the app so the server list is pulled in afresh.
- Check that the subscription is active: payment and renewal.
- If every location is unavailable while the status page says the servers are up, the problem is usually your network or device: swap Wi-Fi for mobile internet or the other way round, then reconnect.